Enrollment & Welcome
CompletedYou are enrolled
You
Create account; complete welcome items
VetLink team
Confirm enrollment; assign team; start onboarding
Records & Information
CompletedWe are gathering your information
You
Upload records and complete requests
VetLink team
Review intake; identify gaps
Evidence & Documentation
Current stageWe are preparing supporting materials
You
Provide requested documents or statements
VetLink team
Prepare evidence and documentation
- 4
Statement Preparation
UpcomingWe are preparing your statements
You
Review or complete statements
VetLink team
Guide statement preparation and quality review
- 5
Claim Readiness Review
UpcomingYour file is being reviewed
You
Complete final requested items
VetLink team
Perform readiness review; confirm next steps
- 6
C&P Preparation
UpcomingPrepare for your appointment
You
Watch education; attend preparation appointment
VetLink team
Provide education and appointment preparation
- 7
Follow Up & Next Steps
UpcomingWe are following up with you
You
Review updates; respond to requests
VetLink team
Coordinate follow-up and client communication